Steel Train CrossFit Terms of Service

The following terms apply to all purchases at Steel Train

  • Refunds: All payments are final and non-refundable.
  • Expiration: Sessions will expire each new contract cycle. Any unused sessions will not roll over to the next period. Sessions are valid and usable for 4 weeks.
  • Billing: Payments are up front, paid in full or debited per week.
  • Canceling/changing/pausing package: Cancelling, changing or pausing packages can be done anytime with a minimal 14 days' notice before the end date of your contract. (found in Virtuagym at any time) Pauses last a minimum of 1 month.
  • Cancellation sessions: The trainer operates on a scheduled appointment basis for all sessions and thus requires 24 hours’ notice when you cancel/reschedule an appointment. Should I cancel within the 24-hour window, I will forfeit my session, and I will purchase an additional session if I wish to reschedule. For group training, this is a 2-hour notice.
  • Promptness: It is important to arrive on time for any session. I understand that the trainer might have another session immediately following my session, and tardiness may result in reductions to the normal length of the session.

  • Start and duration of the contract: The start date of your agreement will be the date of your first session. Your contract, including the end date can be found in Virtuagym. Contracts are always 4 weeks unless stated otherwise. No long-term commitments.

  • Pricing: As listed in our binder.

  • Integrity: At STC we operate with integrity. We expect the same in return.

  • Waiver and Release: I (the buyer/client) agree that I hereby waive any claims or rights that I might otherwise have to sue Steel Train CrossFit, its employees, independent contractors, or agents for injury/harm to me that may result from participation. I acknowledge that I have carefully read this waiver and release and fully understand that it is a release of liability. I am waiving any right to bring legal action to assert a claim against Steel Train CrossFit and I understand I participate at my own risk.

The Steel Train Pledge

Steel Train is a coaching business. We take your journey and progress very seriously.
It’s our life’s work to help you succeed.

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